RadStephens.com
Privacy Policy
Privacy information for readers, buyers, and subscribers.
Effective Date: August 1, 2026
RadStephens.com respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, sign up for updates, purchase products, or interact with our content, books, services, and digital offerings.
By using RadStephens.com, you agree to the terms of this Privacy Policy.
1. Who We Are
Rad Stephens Media LLC is an independent publishing platform built around one person's operational record and the three books that came out of it. There is no editorial board, no ghostwriting team, and no marketing department translating someone else's research into a bestseller format. The books, the site, and the arguments they make all trace back to more than thirty years Rad Stephens spent building, running, and troubleshooting large-scale operations, including eight years inside Amazon's logistics network, from seasonal associate work through a Program Manager leading a Team focused on North America Operational Metrics.
That background shapes how this site works, not just what it says. Every claim on these pages is grounded in something Rad lived through, measured, or managed directly. Where a detail has not been confirmed, whether that is a price, a format, or a publication date, the site says so rather than filling the gap with something that sounds finished. The same standard applies to the books themselves. Amazon Unfiltered, The System Is the Boss, and The Loop are built from specific operating floors, specific dashboards, and specific decisions, not composite anecdotes assembled to make a point land harder than the facts support.
The purpose of this platform is straightforward. It exists to put Rad's connected books in front of the people who run operations, manage teams, or work inside systems that increasingly make decisions on their behalf, and to give those readers a way to go deeper through speaking engagements, articles, and direct access to the material. Nothing here is designed to manufacture urgency or credibility that the work has not earned on its own.
2. Information We Collect
We may collect personal information that you choose to provide directly to us, including:
- Name
- Email address
- Phone number, if provided
- Mailing or billing address, if needed for an order
- Messages submitted through contact forms
- Newsletter signup information
- Purchase or order-related information
- Any other information you voluntarily provide
We may also collect basic technical information automatically when you visit the website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Date and time of visit
- General usage activity
This information helps us understand how visitors use the website and helps keep the site secure and functional.
3. How We Use Your Information
We may use your information to:
- Respond to questions or messages
- Send newsletters or updates, if you sign up
- Process orders or provide access to purchased products
- Deliver digital products, downloads, training materials, or related content
- Improve the website, products, services, and customer experience
- Manage customer service requests
- Protect against fraud, spam, abuse, or unauthorized activity
- Comply with legal, tax, accounting, or business obligations
- Communicate with you about books, events, offers, or updates you requested or may reasonably expect based on your interaction with the site
We do not sell your personal information for money.
4. Purchases and Payment Processing
Purchases linked from RadStephens.com are currently completed through Payhip and the payment processor available at checkout. RadStephens.com does not process card payments directly and does not store full credit card numbers or complete payment credentials.
Payhip and its connected payment processor may collect information such as your name, email address, billing information, shipping information, payment details, transaction history, and device or fraud-prevention information. Their use of your information is governed by their own privacy policies and terms.
5. Email and Newsletter Communications
If you sign up for a newsletter, download, update, or mailing list, we may use your email address to send you updates about books, articles, products, events, speaking, training, or related content.
You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us directly.
We do not intend to send spam, and we do not want anyone on our mailing list who does not want to be there.
6. Contact Forms and Direct Messages
If you contact us through the website, email, or a form, we may collect and store the information you provide so we can respond to you. This may include your name, email address, message content, and any other information you choose to share.
Website forms are processed through Web3Forms and forwarded to rad@radstephens.com. Web3Forms may temporarily process or retain form submissions according to its own privacy policy and service terms.
Please do not submit sensitive personal, financial, medical, or confidential information through general website forms unless specifically requested and appropriate.
7. Cookies and Similar Technologies
RadStephens.com may use cookies or similar technologies to help the website function, understand site traffic, improve user experience, remember preferences, and support security.
Cookies are small files placed on your device by your browser. You can usually control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.
We may also use basic analytics tools to understand how visitors use the site. If advertising, retargeting, or advanced tracking tools are added in the future, this Privacy Policy should be updated.
8. Third-Party Services
We may use third-party services to operate the website and business, including:
- Website hosting providers
- Email newsletter providers
- Payment processors
- E-commerce platforms
- Analytics tools
- Shipping or fulfillment partners
- Customer support tools
- Security and fraud-prevention services
These providers may access personal information only as needed to provide services to us or to you. They are responsible for their own privacy and security practices.
RadStephens.com may also link to third-party websites, including booksellers, payment platforms, media sites, social media platforms, or event pages. We are not responsible for the privacy practices of third-party websites.
9. How We Share Information
We may share personal information only when reasonably necessary, including:
- To process orders or payments
- To deliver digital or physical products
- To provide customer support
- To operate, secure, or improve the website
- To comply with legal obligations
- To protect our rights, property, users, or business
- With service providers who help operate the site or business
We do not sell customer lists to unrelated third parties.
10. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, order records, legal compliance, tax records, business records, dispute resolution, and security.
Newsletter information may be retained until you unsubscribe or request removal.
11. Security
We use reasonable measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, email system, payment platform, or online service can guarantee complete security. You use the website and online services at your own risk.
12. Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing emails
- Withdraw consent where processing is based on consent
- Request information about how your data is used or shared
To make a privacy request, contact us using the information below.
13. Wyoming Privacy Notice
If you are a Wyoming resident, you may have rights under Wyoming privacy laws, depending on how those laws apply to this website and business.
These rights may include the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate personal information, the right to opt out of certain sharing or sale of personal information, and the right not to be discriminated against for exercising privacy rights.
RadStephens.com does not sell personal information for money. If advertising, retargeting, or data-sharing tools are added in the future, this policy should be reviewed and updated.
14. International Visitors
RadStephens.com may be accessed by visitors outside the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or in other locations where our service providers operate.
Privacy laws may differ from country to country.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.
Your continued use of RadStephens.com after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or to make a privacy request, contact:
Rad Stephens Media LLC
Website: radstephens.com
Email: rad@radstephens.com